Internet Enrollment

Troubleshooting Internet Enrollment

Here are some suggestions that you can try if you are having trouble with our site.

Internet Explorer should be the browser of choice. Internet Explorer 9 is not fully supported. Compatibility mode must be enable in Internet Explorer 9 to properly access the site. This can be done by clicking the broken page icon next to the browser bar.

Alternatively, IE9 can be uninstalled and reverted back to IE8.
1. Open Add/Remove Programs and click on View Installed Updates
2. Scroll down and locate "Internet Explorer 9"
3. Click Uninstall

Identifying the Default PDF Viewer

Open the Control Panel
Switch to classic view and select Folder Options
Select File Types tab
Scroll down to select PDF to display the default PDF viewer
Use the Change... button to select a different application

Recommended System Requirements

OS: Windows XP SP3, Windows Vista, Windows 7, OS X
Browser: Microsoft Internet Explorer 7 or 8, Mozilla Firefox 4, Opera 10, Google Chrome, Safari 5
PDF Reader: Adobe Reader/Acrobat 10

Supported Configurations
Compatibility Notes:

Not all browsers and PDF software versions are compatible
PDF version is the default PDF application version
Adobe refers to both Adobe Reader and Adobe Acrobat
Vista and Windows 7 share supported configurations

Windows XP SP3 Compatibility Chart
Windows 7 Compatibility Chart
Mac OS X Compatibility Chart

Mobile Device Compatibility:

Apple iOS 4(iPhone) is supported but unable to view PDF documents
Android OS is not supported

Browser Display Issues:

Firefox and Opera document popup takes a vertical length to the footer of the displayed page. This causes difficulty reading documents in some cases.
Internet Explorer has a display issue with all embedded PDF viewers causing multiple scroll bars. This can cause difficulties for end users trying to navigate the documents.

Clean up cookies and delete the temporary internet file. To do this: Go to Tools, Internet Options and under temporary internet files (Delete Cookies and Delete the temporary internet files.

Add bank website to your trusted sites. Tools, Internet Options, Security Tab, Trusted Sites. Choose Sites and then add www.firstnationalbankparkfalls.com

Download the free software to show the information inside the buttons from www.java.com

Download Internet Explorer by going to www.microsoft.com

The band width which is connected to dial up connections is slow and may affect the speed you receive a response.

Under Tools, Internet Options, choose the Advanced tab - Go to the multimedia section and verify you have a check mark in the play animations in web page and show pictures.